Conditions of Stay

What do we expect from you?

We ask you to bring a healthy cat with a valid vaccination certificate.

The following vaccinations are required: panleukopenia (typhus), rhinotracheitis (coryza) and leukemia (FeLV). Their validity is 2 years.

What are our terms?

For a reservation, we must:

Once these conditions are fulfilled, a private cottage will be reserved in your cat’s name for the requested period.

The rate is all inclusive: 19 € per cat per day.

The choice of food you want for your cat will be noted on arrival. We offer a wide range of brands, both dry food and canned or pouch food. As veterinarians, we also stock medical diets often recommended by your veterinarian.

Our contractual agreements

By this agreement, we commit ourselves to shelter and feed your pet in the best possible conditions.

If your animal does not appear to be in good health or shows behavioral problems, we will immediately call a veterinarian on duty at the premises.

All veterinary costs will in every case be at your expense.

The “CHARATON” is under veterinary supervision and will primarily use your own veterinarian to treat a health problem whenever possible.

If the presence of skin parasites (fleas, lice, etc.) is detected, treatment will automatically be applied on site at the owner’s expense.

Living spaces

The living spaces are individual. Each has bowls, scratching posts and a litter box.

There is heating in winter, ventilation in summer and continuous background music.

These areas are cleaned and disinfected daily, as is all the equipment of the “Holiday Centre”.

The rhythm of day and night is respected. The Centre is under direct supervision or constant video monitoring.

Vaccination requirements

Animals must have an up-to-date vaccination record proving that they are protected against panleukopenia (typhus), rhinotracheitis and leukemia (feline leukemia).

Visits

The owner has the opportunity to visit the “Vacation Center” before entrusting the pet, depending on opening hours and by appointment.

Reservations and deposits

The reservation will be confirmed only after payment of a deposit of minimum 40 € (non-refundable).

Upon confirmation, all reserved days will be due, even if the stay is shortened for any reason whatsoever.

Arrivals and departures are only by appointment.

Delays and abandonment

The days of entry and exit are recorded.

An overrun of more than 15 days from the scheduled date of departure, without justification, gives us the right to sue the owner for abandonment of an animal, place it in a shelter and demand full payment of the boarding fees, plus any additional costs incurred.

Final note

We wish you a pleasant and peaceful stay.